GLOBAL PAYMENT™ Mastercard® Service Changes
GLOBAL PAYMENT™ MASTERCARD® SERVICE ENDED ON MAY 29, 2019
We’re Here To Help You Through This Transition
The GLOBAL PAYMENT Mastercard card program provided through CUETS Financial* has ended, and as a result we will no longer be able to offer our members this product. All GLOBAL PAYMENT Mastercard cards became inactive on May 29, 2019.
This change did not affect your credit union accounts! You still have full access to your account and funds through debit, in branch and online banking services.
We appreciate that this change was likely unexpected, and we will do everything we can to support you through the process. In March, all members were mailed this notification letter. If you did not receive this letter, please contact us to ensure your mailing information is up to date. Our team is standing by to help you navigate the changes you need to make to any recurring payments and to help find the best alternative option for your personal situation.
Here’s What You Need to Do:
Talk to Us About Your Options
- Cancel any recurring bill payments on your GLOBAL PAYMENT Mastercard® card – such as payments for magazine subscriptions, gym memberships, internet or utility bills – and provide these merchants with an alternate payment method. Check out this Most Common Merchant list if you need help identifying who your merchants may be.
- Call us at 1.844.753.7900 or visit your nearest branch to talk to us and explore alternative debit or credit options available to you.
Frequently Asked Questions
We’ve captured some of the top Frequently Asked Questions and would be happy to connect with you to answer any additional questions you may have.
If you have any additional questions, don’t hesitate to contact our teams. Call us at 1.844.753.7900, or:
*CUETS Financial is a division of The Toronto-Dominion Bank. All trade-marks are the property of their respective owners. CUETS is a trade-mark of Canadian Credit Union Association, used under license. ® CHOICE REWARDS is a trademark of The Toronto-Dominion Bank.
**Subject to approvals. Terms and Conditions Apply.